Refunds

Refund / Cancellation

Refund / Cancellation Policy. If you change your mind before dispatch, contact us as soon as possible and we’ll cancel the order request if it has not been processed. After dispatch, you may request a return within 14 days of delivery for unused items in original condition and packaging. Return shipping costs are generally the customer’s responsibility unless the item is faulty or incorrect. When a return is approved, we’ll share a return address and instructions. Refunds are issued to the original payment method after inspection. If an item shows signs of wear or damage caused after delivery, we may reduce the refund accordingly. For hygiene and safety reasons, certain sealed items (if applicable) may be non-returnable once opened; this will see clearly at purchase. We keep wording clear, avoid hype, and focus on everyday usefulness. You can explore at your own pace—no pressure, no pop‑ups, no hidden steps. Every page is designed to be readable on mobile, tablet, and desktop. If something is unclear, our support team can explain the details in plain language.